21+ Only • Responsible Gaming

mym99 Responsible Gaming

Keeping gambling fun — we support you with deposit limits, session controls, and self-exclusion tools, always.

mym99's Commitment

At mym99, gambling is for entertainment only, and we take seriously the goal of helping every player stay in control. We are committed to making sure every player can enjoy themselves safely at the same time.

Protection First

We put player safety at the top of our priorities and make sure protection tools are easy for every player to access and use.

Fair Play

We use SSL encryption and fair play systems so every player can bet with confidence.

Awareness

We provide educational information so players can understand the risks of gambling and how to keep themselves in check.

21+ Rule

Only players aged 21 and above are allowed to play at mym99. Protecting underage individuals from gambling is something we never compromise on.

24/7 Support

If you have any questions about gambling-related issues, our team is available in Myanmar language via Live Chat and email, 24 hours a day, 7 days a week.

Family Controls

We encourage parents to use parental control software to prevent children and young people from accessing online gambling.

Self-Control Tools

You can request the protection tools mym99 provides by contacting Support. Deciding for yourself and staying in control is the most important step toward a healthy gambling experience.

01

Deposit Limit

You can set a daily, weekly, or monthly cap on how much you deposit. It is the first step to managing your budget.

02

Session Time Limit

You can limit how long you play each day. Once your set time is reached, your session stops automatically.

03

Time-Out

You can temporarily close your account for anywhere from 1 to 30 days. A good option for anyone who wants to take a break from gambling.

04

Self-Exclusion

If you want to stop gambling long-term, you can close your account. Both a fixed-term closure and a permanent closure are available.

To request the tools above, contact mym99's Myanmar-language Live Chat anytime. You can also email us at [email protected].

Signs of a gambling problem

If you notice any of the following signs in yourself, be aware that you may be developing a gambling problem and we encourage you to contact Support.

  • Continuing to gamble without being able to stop, trying to win back money you have lost
  • Hiding your gambling from family or friends so they do not know
  • Borrowing money or trying to find extra money to fund your gambling
  • Trying to stop gambling but being unable to do so
  • Neglecting work, studies or family responsibilities because of gambling
  • Playing longer and longer, going beyond the limits you set for yourself
  • Using gambling as an escape from problems in your life
  • Feeling anxious or guilty because of your gambling

Don't wait to seek help

If you or someone close to you shows any of the signs above, contact mym99 Support and you can immediately request self-exclusion or a temporary break.

Responsible Player Agreement

Every player at mym99 must respect the following guidelines and treat gambling as entertainment only.

  • Play for entertainment only, not as a way to make money
  • Decide in advance how much you can afford to lose and never go beyond that amount
  • Only play after you have taken care of work, studies or family responsibilities
  • Avoid gambling with borrowed money or money needed for essential expenses
  • Avoid gambling when you are intoxicated, feeling down or under stress
  • Take regular breaks from gambling and maintain a balanced life
  • Confirm that you are 21+ before opening an account

Our commitments

  • Players' personal data is protected with SSL encryption
  • Players who request protection tools are assisted immediately
  • We are committed to the protection of children and young people
  • Questions about responsible gambling are answered 24/7
  • We provide information to help players make better decisions

Responsible Gambling — FAQs

Answers to common questions about gambling control tools and policies.

You must be 21 or older to play at mym99. We do not allow anyone under 21 to open an account or place bets. This restriction is in place to protect young people.

Yes. You can set a daily, weekly, or monthly deposit limit. To request this tool, contact mym99 via Live Chat or email [email protected].

Self-Exclusion means closing your account for a set period or permanently. Players who want a longer break from gambling can choose this option. You can request Self-Exclusion through Support.

Time-Out is a temporary account closure lasting between 1 and 30 days. Once the period ends, your account can be reopened. Self-Exclusion is a longer-term or permanent closure and requires more careful consideration.

Contact mym99's Myanmar-language Live Chat (24/7) or email [email protected] right away. Deposit limits, Time-Out, and Self-Exclusion can all be arranged immediately. mym99 always puts players' wellbeing first.

Avoid leaving your mym99 account open where children can reach it, and keep your password secure. We also encourage parents to use parental control software with device-level filtering.

Treating gambling as a source of income is not accurate. Game outcomes are determined by random systems and losses are just as possible as wins. Treat gambling as entertainment only, and only play with amounts you can afford to lose.

Play safe and have fun

At mym99, we follow a responsible gaming policy and work together to make your gaming experience enjoyable.

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